Keep your pet’s ears clean, fresh, and comfortable with this gentle liquid ear cleaner, designed to remove mites, wax, and odour while supporting healthy ear hygiene for cats and dogs.

• Removes mites & wax: Helps clear away ear mites, fungus, and built-up earwax for cleaner ears.
• Reduces bad odour: Neutralises unpleasant smells caused by bacteria and debris in the ear canal.
• Helps prevent infections: Regular use supports ongoing ear health and reduces the risk of painful issues.
• Gentle, easy to use: Non-irritating liquid formula with simple dropper-style application for pets of all sizes.

Ideal for routine ear care, this versatile cleaner is suitable for both dogs and cats, making it a convenient addition to your pet’s grooming and health routine.

30-Day Satisfaction Guarantee
Your pet's happiness is our priority. If you're not fully satisfied with your purchase, we accept returns of unused items in their original packaging within 30 days of delivery.

Non-Returnable Items
For the health and safety of all pets, we cannot accept returns on: food, treats, supplements, opened grooming products, or any item showing signs of use or wear.

How to Return
Email info@tinpaw.com with your order number and reason for return. Our team will guide you through the process within 2 business days.

Refunds
Approved refunds are processed within 5–7 business days to your original payment method. Original shipping fees are non-refundable.

Defective or Wrong Items
Received something damaged or incorrect? Contact us within 48 hours of delivery with a photo and we'll make it right — replacement or full refund, your choice.

International Returns
Return shipping for international orders is at the customer's expense, except in cases of defective or incorrect items.

Free Worldwide Shipping
Every order ships free — no minimum spend, no surprises at checkout.

Processing Time
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day.

Estimated Delivery

• Malta & Europe: 3–7 business days
• United Kingdom: 5–10 business days
• United States & Canada: 6–12 business days
• Rest of World: 6–12 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or peak seasons.

Order Tracking
Once your order ships, you'll receive a tracking number by email to monitor your delivery in real time.

Customs & Duties
International orders may be subject to customs duties or import taxes imposed by your country. These charges are the customer's responsibility.

Questions?
Email us at info@tinpaw.com — we're happy to help.