Versand

1. Order Processing All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day. You will receive a confirmation email with tracking details once your order has shipped.

2. Shipping Destinations We ship worldwide. Some remote locations may not be serviceable — if we are unable to ship to your address, we will notify you promptly and issue a full refund.

3. Estimated Delivery Times

Delivery times are estimates and may vary due to carrier delays, customs processing, or peak seasons.

4. Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. We offer free worldwide shipping on qualifying orders — the threshold is displayed at checkout.

5. Customs, Duties & Taxes International orders may be subject to customs duties, import taxes, or fees imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping fees. We recommend checking with your local customs authority before ordering.

6. Order Tracking Once your order ships, you'll receive a tracking number by email. You can use this to monitor your delivery in real time through the carrier's website.

7. Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at [your email]. We'll investigate with the carrier and work to resolve the issue as quickly as possible.

8. Damaged in Transit If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage. We'll arrange a replacement or refund promptly.

9. Contact For shipping enquiries: 📧 [your email] 🌐 [your website]